24/7 Dispatch
Main phone line
For new bonds, after-hours emergencies, and existing client check-ins. Routed to the on-call supervising agent.
(803) 555-0199 →Whether it's 2 a.m. on a Tuesday or a holiday weekend, our desk is staffed around the clock. Call directly for an immediate quote, or send a confidential inquiry and a senior agent will respond within 15 minutes.
For situations where a phone call isn't ideal, submit the form below. Your message is routed directly to the on-call supervising agent — not a call center — and we treat every submission as attorney–client privileged intake.
Use whichever channel fits the urgency and sensitivity of your situation. Every line listed below is monitored by Aurora Bail Co. staff — nothing routes to a third-party call center.
24/7 Dispatch
For new bonds, after-hours emergencies, and existing client check-ins. Routed to the on-call supervising agent.
(803) 555-0199 →Encrypted Email
For non-urgent questions, document submission, collateral paperwork, and quote requests. Replies within 1 business hour.
[email protected] →Headquarters
418 Marbury Street, Suite 200
Aurora, SC 29000
Free client parking behind the building.
Walk-In Hours
Mon–Fri: 8:00 AM – 7:00 PM
Sat: 9:00 AM – 5:00 PM
Sun: Phone dispatch only
Aurora Bail Co. is licensed to write bonds in seven South Carolina counties. Our recovery agents live inside the territory we cover — that's how we post the fastest median release time in the region.
We know that reaching out is often the hardest part. Here are answers to the questions we hear most often from first-time clients and concerned family members.
Yes. Our intake form uses TLS 1.3 encryption and submissions are accessible only to the on-call supervising agent and the office manager. We do not log your IP address alongside the message body, and we never sell or share data with third-party marketing platforms.
Form submissions are reviewed every 15 minutes, 24 hours a day. Most replies go out within 5–15 minutes. If you need a same-hour callback, mark your message URGENT in the subject line or call our 24/7 line directly for the fastest response.
When you check the discreet box, we suppress any outbound phone calls or text messages to the number you provided. All communication will be limited to the email address on file, we abbreviate names in internal records, and we never reference your case in any written confirmation.
Absolutely. Our Marbury Street office accepts walk-ins during posted hours. For new bonds, please bring a government-issued photo ID for the indemnitor (the person signing the bond) and any information you have about the defendant's full name, date of birth, and holding facility.
Yes — we post in seven counties across central South Carolina. If your case falls outside that footprint, we maintain referral relationships with vetted agencies in Charleston, Columbia, Greenville, and Spartanburg. Just ask and we'll connect you directly.
In South Carolina, premium is regulated at 10% of the full bond amount for most charges, with a $50 minimum. We publish a complete rate sheet on our pricing page, and we will quote your exact fee on the first phone call — no obligation.
If you'd like a clear walkthrough of what happens after you call — from quote to release to follow-up court dates — our step-by-step guide explains everything in plain language. No jargon, no pressure.